Knowledge base

General (3)

General questions which don't belong to a specific product

License & Authorization (13)

• How Many Computers Can I Authorize With My License?
• Authorization Limit Exceeded Error
• I Didn't Receive the Email With the Download Information

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Troubleshooting (5)

• Cubase 8 is Frequently Crashing
• How to Provide a System Report
• How to Provide A Crash Report

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FAQ (16)

• Do you support RTAS?
• macOS 10.15 Catalina Comptability
• How to Open Mono VST3 Plugin Instances in Reaper

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32 Lives (4)

32 Lives related FAQ and Knowledge Base

FAQ (14)

• My CPU Usage in Logic Pro X Is High, I'm Hearing Crackles and Audio Drop-Outs
• Logic Pro X CPU Spikes
• Is 32 Lives Compatible with Pro Tools and Cubase?

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Installation and Authorization (8)

• New License Redemption and iLok License Activation
• I've Migrated to a New Machine and Now 32 Lives Runs in Trial Mode
• I've Received an Update Notification but Don't See an Update Link in My User Area

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TC PowerCore (2)

• TC PowerCore Clean Install
• Enabling TC PowerCore FireWire in Mac OS X Yosemite

Troubleshooting (5)

• Cubase / Nuendo Mutes with Resurrected Plug-Ins
• Antares Auto-Tune UI not showing up!
• 32 Lives is Installed but Plug-Ins Aren't Opening!

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Auto-Align (2)

Auto-Align related FAQ and Knowledge Base

FAQ (13)

• I own Auto-Align legacy (pre-iLok) and I want to upgrade to Auto-Align 2
• [Auto-Align 2] Captured audio was shorter than 30 seconds
• I want to upgrade to Auto-Align 2, will I lose My Auto-Align (1) license

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(Legacy) Auto-Align 1 (1)

• [Auto-Align 1] What's the Best Way to Align a Multi-Track Drums Recording?

SurferEQ (1)

SurferEQ related FAQ and Knowledge Base

FAQ (7)

• Can SurferEQ Track the Pitch of Polyphonic Content?
• I'm Not Seeing Any Presets. Why?
• Automation Is Broken Under Pro Tools! (Mac)

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Pi (1)

Pi related FAQ and Knowledge Base

FAQ (6)

• What's the Difference Between Pi and Auto-Align?
• Pi Causing Track to Be Out Of Sync
• Does Pi Support Track Freeze?

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Drum Leveler (1)

Drum Leveler related FAQ and Knowledge Base

FAQ (3)

• Why Am I Not Seeing Presets?
• Drum Leveler Crashes When Instantiated
• Drum Leveler UI Is Sluggish

Muteomatic (1)

Muteomatic related FAQ and Knowledge Base

FAQ (3)

• Why Does Muteomatic Grey out the Record Button? Why Is Pressing the Play Button Also Toggles the Record Button?
• I'm Running Pro Tools HDX. Is There Any DSP Version for Muteomatic?
• How to Disable (Or Enable) OpenGL?

POWAIR (1)

POWAIR related FAQ and Knowledge Base

FAQ (3)

• Where my radical presets are stored?
• How to Disable OpenGL?
• No Factory Presets for POWAIR!

Auto-Align Post (2)

Auto-Align Post related FAQ and Knowledge Base

FAQ (11)

• How to Align Multiple Mics?
• Why Do I See Only Part of My Audio Selection / Why Do I See Only First Clip?
• Is Auto-Align Post Supported on Pro Tools HD?

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ARA (7)

• Which hosts supports Auto-Align Post ARA?
• I'm getting a warning about Media Offline and that Analysis was cancelled.
• I'm getting an "Alignment invalidated by edits" message

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