SOUND RADIX SUPPORT
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
License & Authorization
How Many Computers Can I Authorize With My License?
Authorization Limit Exceeded Error
I Didn't Receive the Email With the Download Information
Can I Sell or Transfer My License to Another Party?
How to Activate a Trial Using the iLok License Manager
View all 13
Cubase 8 is Frequently Crashing
How to Provide a System Report
How to Provide A Crash Report
Plug-In Doesn't Show up Even in Logic X's Plug-In Manager With High Sierra
Legacy Sound Radix 32bit Plug-Ins
Do you support RTAS?
macOS 10.15 Catalina Comptability
How to Open Mono VST3 Plugin Instances in Reaper
How to Scan for New Plugins?
How to Join a Remote Support Session
View all 12
My CPU Usage in Logic Pro X Is High, I'm Hearing Crackles and Audio Drop-Outs
Logic Pro X CPU Spikes
Is 32 Lives Compatible with Pro Tools and Cubase?
32 bit Audio Units Don't Show Under Ableton Live
If I Purchase 32 Lives, Do I Get All the Plug-Ins Shown in the Screenshots?
View all 14
Installation and Authorization
New License Redemption and iLok License Activation
I've Migrated to a New Machine and Now 32 Lives Runs in Trial Mode
I've Received an Update Notification but Don't See an Update Link in My User Area
Installing Virtual Guitarist 2 on Newer Machines
How to Uninstall 32 Lives
View all 8
TC PowerCore Clean Install
Enabling TC PowerCore FireWire in Mac OS X Yosemite
Cubase / Nuendo Mutes with Resurrected Plug-Ins
Antares Auto-Tune UI not showing up!
32 Lives is Installed but Plug-Ins Aren't Opening!
How to Test Your 32-Bit Plugin in Reaper 32-bit
I Can't Install Liquid Mix
Is It Possible to Align Stereo Microphones?
Is It Possible to Use Auto-Align to Align Different Takes of an Instrument?
What's the Best Way to Align a Multi-Track Drums Recording?
How Auto-Align Works?
What Are the Requirements for Auto-Align?
View all 8
Can SurferEQ Track the Pitch of Polyphonic Content?
I'm Not Seeing Any Presets. Why?
Automation Is Broken Under Pro Tools! (Mac)
SurferEQ 2 or SurferEQ 2 Boogie Opens With Black Area
Output Fader Goes Down Only to -20dBFS
View all 7
What's the Difference Between Pi and Auto-Align?
Pi Won't Save Plugin State Under FL Studio
Pi Causing Track to Be Out Of Sync
Does Pi Support Track Freeze?
Some Pi Tips
View all 6
Why Am I Not Seeing Presets?
Drum Leveler Crashes When Instantiated
Drum Leveler UI Is Sluggish
Why Does Muteomatic Grey out the Record Button? Why Is Pressing the Play Button Also Toggles the Record Button?
I'm Running Pro Tools HDX. Is There Any DSP Version for Muteomatic?
How to Disable (Or Enable) OpenGL?
Where my radical presets are stored?
How to Disable OpenGL?
No Factory Presets for POWAIR!
How to Align Multiple Mics?
Why Do I See Only Part of My Audio Selection / Why Do I See Only First Clip?
Is Auto-Align Post Supported on Pro Tools HD?
I Bought Auto-Align Post but It Is Not Showing Up?
Auto-Align Post VST/AU, When?
View all 7
Which hosts supports Auto-Align Post ARA?
I'm getting a warning about Media Offline and that Analysis was cancelled.
I'm getting an "Alignment invalidated by edits" message
Nuendo becomes sluggish with Auto-Align Post
Help Desk Software
by Freshdesk Support Desk