License & Authorization

Default solution folder, feel free to edit or delete it.

How Many Computers Can I Authorize With My License?
Auto-Align Post: One device activation (iLok USB key or disk authorization) Radical Bundle, Auto-Align, SurferEQ, Pi, Drum Leveler, POWAIR and 32 Live...
Mon, 16 Aug, 2021 at 9:52 AM
Authorization Limit Exceeded Error
For Legacy / Older, non iLok products: Once both provided machine authorizations have been used, a de-authorization of a previously activated machine is re...
Sun, 23 Feb, 2020 at 5:01 PM
I Didn't Receive the Email With the Download Information
Please check your spam folder, as sometimes email providers mis-categorize automatic emails as spam. If you still can't find your post-purchase email...
Sun, 12 Apr, 2020 at 10:13 AM
Can I Sell or Transfer My License to Another Party?
Yes, license transfers are okay for regular licenses. NFR and educational licenses cannot be transferred to other users. An iLok license transfer fee of $25...
Wed, 30 Jun, 2021 at 11:00 AM
How to Activate a Trial Using the iLok License Manager
To activate a full 14-day trial, you'll need a free iLok account and the iLok License Manager application. If you haven't already, point your browse...
Fri, 15 Mar, 2024 at 3:54 PM
I've Received an Update Notification but Don't See an Update Link in My User Area
To update your existing install, simply click on the download link of your plug-ins and run the installer on your machine. The installer will automatically ...
Thu, 2 Apr, 2020 at 11:01 AM
I Forgot My Password or How to Change My Account's Password
If you forgot your account's password or would like to change it, please point your browser to the Password Reset page (
Mon, 13 Nov, 2023 at 3:31 PM
Windows: iLok License Manager "Software Component Unavailable" Error
To resolve this problem, go to Administrative Tools/Services/ and see if "Pace License Services" status is "running" and, if not, start ...
Thu, 9 Mar, 2017 at 10:33 AM
Windows 7: iLok License Manager says Windows isn't updated
Even if your Windows is up-to-date it'll fail to install if the following KB's are not installed. Here are the KB's required for iLok Licens...
Thu, 2 Apr, 2020 at 10:56 AM
How to Deactivate Your License
Launch the iLok License Manager and login to your account. If your license is activated on an iLok device, connect your iLok device to your machine. Loca...
Mon, 8 May, 2023 at 1:53 PM