Thank you for having SurferEQ Boogie!
Problem:
I didn't receive any e-mail with my code.
Resolution:
Simply go to our website, log-in and go to the Users Area
Your code should be shown under MY DOWNLOADS - SurferEQ 2 Boogie - Your serial key.
For e-mail make sure you're using the exact e-mail you've used to sign to soundradix.com.
* You might also wanna check your spam as we do send e-mail with a code.
Problem:
I can't input my code!!
Workaround:
If the authorize window won't allow keyboard input try the following:
- Enter you serial key and e-mail to notepad/TextEdit as plain text.
- Copy the e-mail, and in the authorize dialog right-click and click Paste.
- Do the same for the key.
- Click on (Let's Boogie):
You're authorized! Surf on!
Problem:
I'm getting this 'Serial key should consist of 8 characters' message.
Solution:
If you've copy/pasted your serial key and you're using Pro Tools, some versions of Pro Tools will paste it double. To solve this:
- paste the text using the context menu (mouse right-click -> Paste).
- paste the text using the Pro Tools menu bar: Edit -> Paste.
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